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-----------------------Sending Email ---------------


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Sending email: Dear Mr. Chen,

Thank you for reaching out to us and for choosing SWISS for your travel needs.

I'm pleased to inform you that you can indeed upgrade your Economy Flex fare to Business Class. To do so, you may visit our website at swiss.com or contact the SWISS Service Center, where our team will be happy to assist you with the upgrade process. Please note that the upgrade will include many of the benefits offered in Business Class.

If you have any further questions or require additional assistance, please do not hesitate to contact us.

We look forward to welcoming you on board.

Kind regards,

Saleem Shady  
SWISS Customer Service Team
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