Question 1

How do credits work?

Accepted Answer

Credits are used to pay for compute time and AI usage. You can add credits at any time through the billing page, or set up auto top-up so you never run out.

Question 2

What happens when I run out of credits?

Accepted Answer

AI and agent requests are paused once your balance reaches $0. Running compute instances continue until manually stopped, and their costs are settled when they stop. You can configure auto top-up to automatically add credits when your balance drops below a threshold you set.

Question 3

How is compute billed?

Accepted Answer

Compute is billed per hour based on the instance size you choose. Credits are deducted when you stop or delete a project. You only pay for the time your compute is actually running.

Question 4

How is AI usage billed?

Accepted Answer

AI usage (agent requests, cell generation, chat) is billed per token based on the model used. Credits are deducted in real time as you use AI features.

Question 5

Do you offer enterprise plans?

Accepted Answer

Yes! For organizations with specific needs such as on-prem hosting, BYO cloud, or custom SLAs, please contact us for a tailored solution.

Instance	Specs	Hourly	Monthly (24/7)
Self-hosted	Your hardware via alphai CLI	Free	Free
Micro	1 vCPU, 1 GB RAM	$0.01/hr	~$7/mo
Small	1 vCPU, 2 GB RAM	$0.02/hr	~$14/mo
Medium	2 vCPU, 4 GB RAM	$0.04/hr	~$29/mo
Large	2 vCPU, 8 GB RAM	$0.08/hr	~$58/mo
XL	4 vCPU, 16 GB RAM	$0.15/hr	~$108/mo
GPUs	NVIDIA CUDA and AMD ROCm	Custom	Custom

Pay only for what you use

Compute

FAQ

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